
Terms & Conditions
Last Updated: June 20, 2026
1. Acceptance of Terms
By accessing this website, purchasing a product or service, downloading resources, participating in programs, or otherwise engaging with Little Moon LLC, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use this website or purchase any products or services.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into legally binding agreements in order to purchase products or services from Little Moon LLC. By making a purchase, you represent and warrant that you meet these requirements.
3. Products and Services
Little Moon LLC offers educational resources, digital products, courses, memberships, sleep consulting services, coaching services, and related products and services.
Descriptions of products and services are provided in good faith. However, we reserve the right to modify, update, discontinue, replace, or limit access to products and services at any time without prior notice. Specific details regarding pricing, deliverables, support, access periods, and included features are outlined on the applicable sales page at the time of purchase.
4. Client Responsibilities
You agree to:
Provide accurate and complete information when requested.
Complete any required questionnaires, intake forms, or onboarding materials within the requested timeframe.
Participate actively in any purchased service or program.
Communicate respectfully and professionally.
Use products and services only for lawful purposes.
You acknowledge that outcomes depend in part upon your participation, implementation, consistency, and circumstances beyond the control of Little Moon LLC.
The greatest benefit is typically achieved when recommendations are implemented consistently and all caregivers involved in the child’s care understand and support the agreed-upon approach. You acknowledge that successful implementation requires active participation and commitment from your family.
5. Our Commitment
Our goal is to provide thoughtful, professional, and supportive guidance to help you work toward your family’s sleep goals. For consulting services, we will provide the support, consultations, resources, and guidance described on the applicable sales page at the time of purchase. We are committed to delivering services professionally, respectfully, and in good faith. However, because every child and family is unique, we cannot guarantee specific outcomes or timelines.
5. Pricing and Payment
All prices are listed in USD unless otherwise stated. Payment must be received before access to products or services is granted unless a payment plan is offered. You authorize Little Moon LLC and its payment processors to charge your selected payment method for all purchases. You agree to provide current, accurate, and complete billing information.
6. Payment Plans
If a payment plan is offered:
You agree to complete all scheduled payments.
Failure to participate in or complete a program, course, membership, or service does not cancel your payment obligations.
Missed or failed payments may result in suspension or termination of access.
Outstanding balances may be pursued through lawful collection efforts where permitted.
7. Refund Policy
Digital Products:
Due to the immediate access and downloadable nature of digital products, all sales are final. No refunds will be issued for digital products, including but not limited to:
Courses
Memberships
Guides
Templates
Toolkits
Workshops
Downloadable resources
unless otherwise required by applicable law.
EU and UK Customers: Where applicable, you expressly consent to immediate access to digital content upon purchase and acknowledge that any statutory right of withdrawal may end once access to the digital content has been provided.
Sleep Consulting Services:
Sleep consulting services may be cancelled within 48 hours of purchase provided services have not yet begun. Approved cancellations may be subject to a reasonable administrative fee. Once consultations, sleep plans, support services, or other deliverables have been provided, all fees become non-refundable.
Unless otherwise stated in writing, fees paid for completed services are non-refundable.
9. Scheduling, Rescheduling, and Expiration
Clients are responsible for attending scheduled appointments. Appointments cancelled with less than 24 hours’ notice may be forfeited or subject to a cancellation fee. Missed appointments may be considered completed and are not guaranteed to be rescheduled.
Unless otherwise stated on the applicable sales page or client agreement:
Purchased services must be used within 90 days of purchase.
Unused consultations, support periods, calls, or services expire after that period.
Expired services are non-refundable and non-transferable.
10. Communication & Support
Where support is included with a purchased service, communication must take place through the channels specified by Little Moon LLC.
We will make reasonable efforts to respond to questions and support requests in a timely manner. Response times may vary based on weekends, holidays, illness, family emergencies, travel, or other circumstances.
Clients agree to communicate respectfully and professionally at all times. Harassment, abusive behavior, threatening language, or inappropriate conduct may result in termination of services without refund.
9. Intellectual Property
All content provided by Little Moon LLC, including but not limited to:
Courses
Videos
PDFs
Guides
Templates
Worksheets
Sleep plans
Training materials
Graphics
remains the exclusive intellectual property of Little Moon LLC. Purchasing a product or service grants you a limited, non-exclusive, non-transferable license for personal use only.
You may not:
Copy
Reproduce
Share
Republish
Distribute
Sell
License
Modify for resale
Create derivative works from
any materials without prior written permission.
10. Account Sharing and Unauthorized Access
Access to purchased courses, memberships, digital products, resources, and online materials is limited to the individual purchaser unless otherwise expressly stated.
Sharing login credentials, providing unauthorized access to third parties, distributing purchased materials, or otherwise violating access restrictions may result in immediate suspension or termination of access without refund.
11. No Guarantees
Every child, family, client, and business situation is unique. We make no guarantees, representations, or warranties regarding specific outcomes, sleep improvements, business growth, revenue generation, client acquisition, behavioral changes, or other results.
Testimonials, reviews, examples, and case studies represent individual experiences and should not be interpreted as guarantees of future results.
12. Medical Disclaimer
Little Moon LLC provides educational and consulting services only. Nothing provided through our website, products, services, courses, memberships, consultations, or communications constitutes medical, psychological, psychiatric, legal, or healthcare advice.
Parents and legal guardians remain solely responsible for decisions regarding the care, health, safety, and wellbeing of their child. Always seek advice from a qualified healthcare provider regarding medical concerns.
13. Chargebacks and Payment Disputes
If you have concerns regarding a purchase, you agree to contact Little Moon LLC and make a good-faith effort to resolve the matter before initiating a chargeback or payment dispute.
Little Moon LLC reserves the right to provide payment records, communications, order forms, signed agreements, access logs, and other relevant evidence when responding to payment disputes.
14. Privacy
Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, products, or services, you consent to the collection and use of information as described in the Privacy Policy.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Little Moon LLC, its owners, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
Use of the website
Reliance on information provided
Participation in services or programs
Purchase or use of digital products
Business decisions
Parenting decisions
Technical issues or interruptions
In all circumstances, the total liability of Little Moon LLC shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
16. Indemnification
You agree to indemnify, defend, and hold harmless Little Moon LLC, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
Your use of products or services
Your violation of these Terms & Conditions
Your misuse of materials provided
Your violation of any law or third-party rights
17. Force Majeure
Neither party shall be liable for delays, interruptions, or failure to perform obligations resulting from circumstances beyond reasonable control, including but not limited to illness, natural disasters, internet outages, power failures, government actions, labor disputes, acts of war, or other unforeseen events.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [STATE/PROVINCE/COUNTRY], without regard to conflict of law principles.
19. Severability
If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms & Conditions, together with the Privacy Policy, Disclaimer, and information contained on the applicable sales page, constitute the entire agreement between the parties and supersede all prior discussions, representations, or understandings.
21. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. The version published on our website at the time of purchase will apply to your transaction unless otherwise required by law.
22. Contact Information
Little Moon LLC
Email: hello@littlemoon.com
Website: www.littlemoon.com
Mailing Address: 123 Star Street, Blaketown, UP
23. Acceptance
By checking the box stating “I have read and agree to the Terms & Conditions” during checkout, purchasing a product or service, or continuing to use this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Legal Disclaimer: This template is provided for informational purposes only and does not constitute legal advice. SleepPRO™, a brand of Chasing Excellence LLC, is not a law firm, and no attorney-client relationship is established by using this document. Laws vary by jurisdiction, and you should consult with a qualified attorney to ensure that this meets your specific legal requirements. SleepPRO™and Chasing Excellence LLC are not responsible for any legal consequences resulting from the use of this template. YOU CAN DELETE THIS AFTER READING
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